Frequently Asked Questions
How much does your call answering service cost?
The cost of our call answering service depends on the volume of calls you receive and the specific services you require. We offer a range of pricing options to suit the needs of different businesses, and we would be happy to provide you with a customized quote based on your specific requirements.
Do I need to commit to any length of time once I decide on my virtual assistant?
Zero commitment needed for any length of time, you have the option to cancel at any time with just a day's notice. We are confident in the quality of work and the level of professionalism that our assistants offer and even offer a free trial for you to test before committing to hiring a virtual assistant.
How long does it usually take for training?
Our virtual assistants have a fast learning ability and we ensure they are familiar with your business before they are even interviewed. We carefully select the right candidate that suits your business needs. Once hired, we will provide them with an orientation and ensure they are up-to-date on the way you want them to conduct your business. They will continue to learn and understand every intricate part of your business as they work.
What is the most important quality when hiring a virtual assistant?
The most important quality we look for in a virtual assistant is a great attitude. We have access to a pool of talented virtual assistants, but we believe that a positive attitude is what sets our virtual assistants apart from the rest.
Are there any hidden costs that I should know about?
No, there are no hidden costs. You can choose to hire a virtual assistant for either 20 or 40 hours a week. The only additional charge is for our 24/7 call center service, which is only offered to customers who choose the 40 hour per week package. This service includes answering phone calls and relaying messages to your virtual assistant.
